Can't login to Skype? You're not alone. Chat app's been a bit crap for five days now

01-30 05:46

A bunch of Skype users are unhappy that they're been unable to sign into the VoIP service for several days.

The chat app has been a bit crap since January 24, leaving punters with two-factor authentication enabled unable to get back into the software after signing out.

"Skype users who are signed in are not affected," Reg reader C. F. Heyns told us today. "Anyone signing out has almost no chance of getting back in."

Folks have also taken to Twitter to complain:

By the way the login on the skype website is also broken: => Sign in -> My Account

I get first some 3xx redirects and then a timeout on the page "/login.srf?wa=wsignin1.0&rpsnv=13..." on the "login . live . com" server.

Can you help @SkypeSupport ?

— Jeremie Bresson (@j2r2b) January 29, 2018

Our tipster noted that using to log into the service is one possible workaround.

Microsoft acknowledged on its Skype status page that there is a gremlin in its code. The Redmond giant would not say when it expects to resolve the problem, though. Right now, there is " limited service " available, we're told – by that the app's team means there is a limited ability to login – but no other problems are noted.

"Some users might be experiencing problems when signing in to Skype," a Skype support page admitted. "There might be error messages about connection issues or incorrect credentials."

Microsoft's spokespeople were similarly vague when pressed for comment, but alleged the problem is limited to a small number of customers.

"We’re working to resolve a two-factor authentication issue for a small number of people," a Microsoft rep told The Register . "In the meantime, users can find a workaround and status updates at ."

Microsoft has been working to better integrate Skype into its product lineup in recent months,bundling the VoIP app with its Cortana virtual assistant andtrying out Signal for some encrypted communications.

Skype was alsorecently updated to mitigate an exploitable vulnerability in Electron, a Chromium framework for desktop apps. Microsoft's next scheduled security-related updates isn't until February 13's Patch Tuesday. ®

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标签: Skype APP
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